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Returns & Exchanges

At Frederick's of Hollywood, we want you to feel confident and sexy in your purchase, which is why we offer a 30-day return window for items in their original, unworn condition with all tags and hygiene liners intact. Please note that for safety and health reasons, certain intimate apparel items are considered final sale.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label and a return packing slip, then print both documents for your package.

3

Pack Your Items

Securely place the unworn items with original tags attached into the original shipping box or a similar mailer, ensuring the packing slip is included inside.

4

Ship and Track

Affix the prepaid label to the outside of your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing